FINOPROMPT THE MOST POWERFUL FINANCIAL COLLECTION PHYSICAL + AI
FINOPROMPT THE MOST POWERFUL FINANCIAL COLLECTION PHYSICAL + AI
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Regain Control of Your collection and recovery using ai and ml

Regain Control of Your collection and recovery using ai and mlRegain Control of Your collection and recovery using ai and mlRegain Control of Your collection and recovery using ai and ml

Our debt collection services get you paid faster and protect your bottom line.

Learn More

Regain Control of Your collection and recovery using ai and ml

Regain Control of Your collection and recovery using ai and mlRegain Control of Your collection and recovery using ai and mlRegain Control of Your collection and recovery using ai and ml

Our debt collection services get you paid faster and protect your bottom line.

Learn More

About FINOPROMPT

Our Values

 At Finoprompt, Uniting real-time customer insights and cutting-edge AI, we target the right customers at the right time, ensuring maximum efficiency and reduced costs.

Over the years, our data scientist and ML models have delivered highest efficiency with mix of strategies. 

Supercharge  your debt & recovery collections with data and digital interventions.

Our Expertise

  • Deploy omnichannel communications via SMS, email, WhatsApp, IVR, calling and selected fields.
  • Measure the effectiveness of multiple digital channels.
  • Share single-click personalized payment links to expedite digital loan repayments.
  • Monitor quality and  ensure compliance with data privacy and regulatory frameworks.

Our Results

  • 3x improvement in customer engagement.
  • 35% reduction in cost for selected dpd customers.
  • 24% improvement in calling engagement. 
  • 39% improvement in SMS/IVR basis models built specific to our clients

OUR SOLUTIONS

DIGITAL COLLECTION

CONTACT CENTER AND FIELD SUPPORT

DIGITAL COLLECTION

 Boost the efficiency of your Pre-Delinquency and Post Delinquency Auto-Cure payments with guaranteed success-based AI/ML models .   Experience the future of debt collection with mCollect's module! Uniting real-time customer insights and cutting-edge AI, we target the right customers at the right time, ensuring maximum efficiency and reduced costs. 

  • SMS
  • EMAIL
  • IVR
  • WHATSAPP
  • VOICEBOT

LEGAL SUPPORT

CONTACT CENTER AND FIELD SUPPORT

DIGITAL COLLECTION

 Offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, SARFAESI, DRT, NCLT, and Arbitration.   Experience the transformational shift in managing your legal and compliance processes with mCollect Legal & Compliance Module. Designed to seamlessly integrate with e-courts, e-post, and third-party

 Offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, SARFAESI, DRT, NCLT, and Arbitration.   Experience the transformational shift in managing your legal and compliance processes with mCollect Legal & Compliance Module. Designed to seamlessly integrate with e-courts, e-post, and third-party forums. Our module offers vertical-specific legal workflow tracking for different legal avenues, including Section 138, SARFAESI, DRT, NCLT, and Arbitration. 

CONTACT CENTER AND FIELD SUPPORT

CONTACT CENTER AND FIELD SUPPORT

CONTACT CENTER AND FIELD SUPPORT

 Backed by digital and AI, real-time insights to our contact center ensure higher efficiency and customer delight.   Contact center-based debt collection involves the use of a call center /contact center agents to reach out and engage with consumers for collecting overdue payments.   Transform your debt collection strategy with mCollect's

 Backed by digital and AI, real-time insights to our contact center ensure higher efficiency and customer delight.   Contact center-based debt collection involves the use of a call center /contact center agents to reach out and engage with consumers for collecting overdue payments.   Transform your debt collection strategy with mCollect's pioneering mobile application for your field agents. Our robust software excels in managing cash and rural/agricultural portfolios, and is hardened with industry experience across portfolios. With cutting-edge mobile-first capabilities and superior third-party agency management, we offer a competitive edge in your debt collection process  

CASE STUDY

Client Overview

 Finoprompt is a leading financial company specializing in debt recovery solutions. With a diverse portfolio of clients spanning across various industries and geographical locations, Finoprompt is committed to delivering effective and efficient debt recovery services tailored to meet the unique needs of each client. 

Client Challenge

 One of Finoprompt's clients, a major financial institution operating in India, Dubai, and Kenya, was facing challenges in recovering delinquent debts from their customers. Despite employing traditional debt recovery methods, including physical letters and phone calls, the institution was struggling to achieve satisfactory recovery rates. Additionally, the manual nature of these processes led to inefficiencies and increased operational costs. 

Solution Implemented


 To address the client's challenges and improve debt recovery outcomes, Finoprompt proposed an integrated approach leveraging digital, physical, and AI solutions. The following strategies were implemented: 

Digital Outreach Campaigns: Finoprompt developed targeted digital outreach campaigns using email, SMS, and social media platforms to engage with debtors. These campaigns were personalized based on debtor profiles and behaviors, increasing the likelihood of response and payment.

Physical Mailers with QR Codes: In addition to digital communication, Finoprompt utilized physical mailers containing QR codes linked to personalized payment portals. This hybrid approach allowed debtors to easily access payment options while providing a tangible reminder of their outstanding debts.

AI-Powered Predictive Analytics: Finoprompt integrated AI-powered predictive analytics into their debt recovery process to identify high-value accounts and prioritize collection efforts. By analyzing historical data and debtor behavior patterns, AI algorithms accurately predicted which accounts were most likely to result in successful recovery.

Results Achieved

 The implementation of Finoprompt's integrated digital, physical, and AI solutions yielded significant results for the client:

  • Improved Recovery Rates: The client experienced a notable increase in debt recovery rates compared to previous methods. The personalized and targeted outreach campaigns facilitated better engagement with debtors, resulting in higher payment rates.
  • Enhanced Operational Efficiency: By leveraging AI-powered predictive analytics, Finoprompt optimized the client's debt recovery processes, leading to greater efficiency and reduced operational costs. The ability to prioritize high-value accounts enabled the client to allocate resources more effectively.
  • Streamlined Communication: The combination of digital and physical communication channels provided debtors with multiple touchpoints for payment reminders, ultimately expediting the recovery process. Debtors appreciated the convenience and accessibility of the payment options available to them.

Conclusion

 

Through the implementation of integrated digital, physical, and AI solutions, Finoprompt successfully addressed the client's challenges and achieved remarkable results in debt recovery. By embracing innovative technologies and strategies, Finoprompt continues to demonstrate its commitment to delivering effective and efficient debt recovery solutions to clients worldwide.

As a trusted partner in the financial services industry, Finoprompt remains dedicated to helping clients optimize their debt recovery processes and achieve their financial objectives.

daTA SECURITY AND COMPLIANCE

Best in Industry Security

We invest heavily in technology that builds a wall between your data and all possible threats to it. We are aligned towards 360-degree security of your transactions and creating a safe platform forms the core of what we do.

Best in Industry Security

We invest heavily in technology that builds a wall between your data and all possible threats to it. We are aligned towards 360-degree security of your transactions and creating a safe platform forms the core of what we do.

A Secure Platform

 Whenever you upload your data to our platform or receive a payment from your customer, as third-party bearers of your data, ensuring the security of the transactional data is our prime concern.

Secure Invoice Data

 The moment a user uploads data from your ERP or enters information using a spreadsheet, the data gets encrypted until it reaches the Finoprompt processing environment.
‍
Also, our tokenization ensures that unencrypted data never touches your systems or applications.

Multi User Security

Finoprompt offers a completely safe multi-user platform to all its stakeholders to manage your receivables, analyze data and reconcile accounts.
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We understand that you need to manage a team's or user's access and permissions to sensitive customer data, and we are fully equipped to execute it with ease.

Data Backup

All your data is safe with us on our cloud platform. We understand, enterprise data is anything but uniform.
 

Which is why our data protection, backup and recovery solution covers the full range of data sources, file types, storage media and backup modes

Server Security

Your crucial data is fully encrypted and authenticated using a strong protocol, a strong key exchange, and a strong cipher.
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To know more about certifications and encryptions on our platform, read our full privacy policy or ask any question here.

Digital Legal

Automate legal collections process and billing management

  • visibility with real-time insights via centralized litigation dashboard
  • Strategize legal collections based on risk segmentation of borrowers by using our analytics and dashboard tools
  • Allocate, manage, and update advocates and publication vendors from one platform
  • Schedule, monitor and customize the MIS reports, billing, ageing, progress, and other regulatory reports

Manage legal notices and communications

  • Automate generation, dispatch, and tracking of digital and physical notices based on predefined workflows
  • Get instant access to Proof of  Dispatch (PoDs) for physical notices
  • Customize notice drafts in vernacular languages 
  • Embed the QR code / payment link in notices

Implement real-time case management and case tracking

  • Manage all matter types, including section 138, Arbitration, SARFAESI, IBC, RDB, FI, consumer, criminal, civil and other matters, 
  • Track cases with live e-courts data  linked to your loan portfolio
  • Avail automatic case updates with e-courts integration and get alerts based on Court updates
  • Conduct regulatory audits with an audit trail of case activities

Our Clients

Contact Us

Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

FINOPROMPT

405 Tower C building, 8, DLF Tower 10th Road, DLF Cyber City, DLF Phase 2, Sector 24, Gurugram, Haryana, India

priyapuri@finoprompt.com keshavawasthi@finoprompt.com 8178438221

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